>> My Team > Profile > Employment Info Tab > Attendance > Attendance Settings

Since Face ID is used when employees check-in/out on the mobile app of ZipHR, it's always good that we can easily reset this in case previous Face ID were captured poorly.

RESET FACE ID

Only Admin/HR or those with edit access to Attendance settings can reset Face ID. Please contact your Admin/HR to reset yours.

• Go to Employee's Employment Profile> Attendance> then click
• Click <RESET FACE ID> then save
• Once done, the employee will be prompt to re-register Face ID when she tries to check-in/out

RESET FINGERPRINT

If your company is using ZipIN tablet to check-in/out (fingerprint), you may check out How to reset Fingerprint.